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Care & Maintenance

Door Care


Timber & veneer doors
• For product cleaning only use a 5% soap, 95% water (liquid soap) solution, wiping with a damp (not wet) clothe, finally drying with a soft clean cloth. Dust with a soft dry cloth only, following the grain pattern of the wood.
• Do not use abrasive or aggressive cleaners, bleach or other hypochlorate (chlorine) based cleaners, multi-purpose cleaners, dilutes, acetone, alcohol, solvent or similar products on the door as this will damage the surface.
• It is advisable to use a damp (not wet) cloth to remove fingerprints and marks, followed at once with a clean and dry soft cloth. Cooking splashes should be wiped up immediately using a damp cloth.
• Excess moisture can damage a wooden product – it is recommended that susceptible areas are thoroughly maintained and kept dry at all times. Particular care should be taken with integrated dishwashers, the appliance must be left to cool before opening (overnight is best) as this could result in the furniture door being exposed to excess steam / moisture, which in time will have an adverse effect on the door.
• Wood changes colour when exposed to light. Species of the timber and the intensity of exposure will affect the rate of change. It is advised that colour change is taken into consideration when replacing or fitting new doors some time after the original kitchen has been installed.
All of our high quality hard woods are kiln dried to moisture content of 8-12%. However, timber, by nature is susceptible to expansion and shrinkage depending on the environment in which it is installed. This means it could expand when there is an abundance of moisture in the air, particularly in the winter or when moisture is prevalent in renovated or new builds. Contraction may occur in the summer months when the climate is drier or when an AGA type appliance is constantly on.
This potential natural movement of the timber can cause any layer of paint, lacquer, varnish etc that has been applied, to move. This may result in panel shrinkage and hairline cracks along the joints of the door. This is considered to be a positive feature, adding an authentic look and feel to the kitchen. In the event of hairline cracks appearing on doors with a painted finish, Charnwood Kitchens & Interiors will not be held liable. We can, of course provide a quotation for refurbishment.


Hi Gloss / Vinyl doors
• For product cleaning only use a 5% soap, 95% water (liquid soap) solution, wiping with a damp (not wet) cloth, finally drying with a soft clean cloth. Dust with a soft dry cloth only.
• Do not use wax-furniture polish, abrasive or aggressive cleaners, bleach or other hypochlorate (chlorine) based cleaners, multi-purpose cleaners, dilutes, acetone, alcohol, solvent or similar products on the door as this will damage the surface.
• Cooking splashes should be wiped up immediately using a damp cloth.
• If doors are provided are supplied with a protective film on the face they must not be directly exposed to sunlight. It is recommended the film is removed as soon as possible.

All Hi-Gloss Vinyl doors not manufactured by ourselves are covered for a 12 month warranty period only. Natural aging of these products means that may patina over time and we are unable to guarantee that any replacement product will be an identical match to the original product.


Stainless steel doors
• For product cleaning only use a 5% soap, 95% water (liquid soap) solution, wiping with a damp (not wet) clothe, finally drying with a soft clean cloth. Dust with a soft dry cloth only or alternatively clean the surface with stainless steel cleaner or E-cloth.
• Do not use wax-furniture polish, abrasive or aggressive cleaners, bleach or other hypochlorate (chlorine) based cleaners, multi-purpose cleaners, dilutes, acetone, alcohol, solvent or similar products on the door as this will damage the surface.
• Cooking splashes should be wiped up immediately using a damp cloth.
• A light coat of baby oil can be used to enhance the appearance of the door if required.

 

Parapan acrylic doors
• We sell a product called Parastat which is an anti-static cleaner that also helps reduce finger marks. In general Parapan® is easy to maintain with non-abrasive household cleaners. An E-cloth is recommended for daily use.
• Any eventual scratches can be removed simply by buffing with T-Cut or Brasso.

 

Appliances / Sinks / Taps

For all appliances / sinks and taps please follow manufacturers instructions on care and maintenance.
All appliances have a manufacturers guarantee. If you are experiencing difficulties with an appliance, please contact the manufacturer service line direct. You will require the appliance model number, serial number & date of installation. If proof of purchase is required, please do not hesitate to contact us.

 

Worktop Care

Granite
Granite is not difficult to clean - mild soap and water is all that is generally required. Work surfaces should be cleaned using a neutral detergent, rinsed with clean water and buffed dry using a soft clean cloth.
Never use abrasive cleaning products such as metal pads and scouring detergents on granite as these can affect the finish over time. Also avoid alkaline and chlorine based cleaners and do not use bleach. Granite is easily maintained without the need for such abrasive cleaners.
Please be aware that any acidic products i.e. citrus liquids, fizzy drinks, wine, vinegars etc will leave marks on the surfaces so must be wiped immediately. Strongly coloured foods, i.e. curry, saffron, beetroot, red wine, blackcurrant etc can cause staining so should be cleaned up immediately.
 As with any high quality worktops, care should be taken against possible scoring with knives or other cutting tools and chopping-boards should always be used.
 

Silestone/ Caesarstone
 - Routine cleaning -

On a day-to-day basis Silestone / Caesarstone simply requires a wipe down with a soft cloth of soap and warm water to maintain its natural beauty and shine.

Regular cleaning and maintenance of Silestone / Caesarstone leather finish will help maintain its luxurious texture.

As polished Silestone / Caesarstone has a low porosity it does not require the application of any surface sealants and is naturally highly resistance to surface staining from cooking oils, wine, coffee etc...

 - Stubborn marks -

In the event of any stubborn marks on the polished Silestone / Caesarstone surface, firstly wipe the area with warm water and then apply original CIF to the area. Rinse area with water after cleaning.

For marks that harden when they dry (food, gum etc...) remove by gently scraping the material off the Silestone / Caesarstone surface using a blunt plastic blade then wash and remove any residual matter with a none-abrasive cleaner and warm water.

Any lime-scale or watermarks can be removed using household lime-scale removers. Manufacturer's usage recommendations should be adhered to.
 

 - Heat -

Silestone / Caesarstone is extremely resistant to heat and can withstand high temperatures for brief periods of time without damage. Although Silestone / Caesarstone is more heat resistant than most other surfaces, all stone can be damaged by sudden and extreme temperature changes especially near the edges.

For this reason we strongly recommend using a trivet or hot pad to protect your Silestone / Caesarstone work surface from extreme heat.
 

 - Chemicals to avoid -
Avoid exposing your Silestone / Caesarstone work surface to strong chemicals and solvents. Items to avoid include nail polish removers, neat bleach, caustic soda, paint strippers and cleaning solutions that contain trichlorethane or methylene or dimetilchlorine. Also avoid highly aggressive cleaning agents like oven/grill cleaners that high alkaline/PH levels.

If any of the above contaminates are spilled on the surface rinse off immediately with plenty of water to minimise their effect.
 

 - General precautions -
Although your Silestone / Caesarstone work surface is extremely scratch and heat resistant we recommend that you protect the beauty of your tops by using a chopping board whenever using knives and a hot pad/trivet when using hot pans.
 

Laminate
Light stain/dirt: Cleaning method:
Dry or damp paper towels, a cloth or sponge.

Normal stains/dirt: Cleaning method: Cloth or soft nylon brush and washing powder, soft soap, toilet soap or washing up liquid. If necessary, leave for a while and then rinse thoroughly with clean water.
Heavy stains/dirt:
With washing powder or household bleach (but do not repeat to often).

Do not put hot pans directly onto worktop surface.
 Abrasive pads & cleaners should be avoided as they will have a detrimental effect on the worktop surface.
 Kettles, coffee machines, fryers, and any other hot or damp source should not be positioned directly over worktop joints. Constant changes in temperature could cause the joint to move and eventually fail.


Wood
All that is required to clean a hardwood worktop is a wipe down with a cloth dipped in warm soapy water and well wrung out.
Always mop up spills of water and other liquids straight away. Do not allow liquids to stand for any period of time. The finishing oil is water resistant not waterproof. Particular attention should be made at the sink area, get into the habit of wiping down the work surface after use at the sink and leave the worktop in a "dry" state. Do not stand wet crockery etc on the worktop and leave for any length of time.
Always stand hot, dirty or rough pans on a trivet or pan stand or hot rods. Lengthy prolonged contact with metals such as iron and steel can cause black staining of the timber, this is caused by the natural chemicals in the wood reacting with the metal, so avoid leaving iron trivets standing on the worktop.
Always use cutting boards to chop food. Do not cut directly on the worktop.
Maintain the oiled finish at regular intervals, you can't over do this, in the past fine furniture was finished with oil alone to give it a lustrous finish, however much time and work is required to reach a gloss finish with oil so this practice has died out mostly.